Condition
|
What to do
|
Abdominal pain
|
Please ring and speak to a member of the Patient Services Team to access the triage service. |
Acne |
Consult your community pharmacist* |
Acute Asthma |
Please ring and speak to a member of the Patient Services Team to access the triage service. |
Back Pain
|
Self care at home with pain management advice from community pharmacist*.
If back pain is severe please ring for an appointment with the advanced physiotherapist or, if the condition is ongoing, please contact the Patient Services Team for details on how to self-refer for physiotherapy or you can download the self-referral form here – Physio self-referral english or Physio self-referral welsh. |
Blood test |
Please ring to book a blood test appointment. |
Breathlessness |
Please ring and speak to a member of the Patient Services Team to access the triage service. |
Burns |
Please ring and speak to a member of the Patient Services Team to access the triage service. |
Cellulitis (skin inection)
|
Please ring and speak to a member of the Patient Services Team to access the triage service. |
Cervical smears |
Please ring to book an appointment with a practice nurse. |
Chest infection |
Please ring and speak to a member of the Patient Services Team to access the triage service. |
Chest Pain |
Please ring and ask for an urgent triage call back or, if you have a known heart problem, attend A&E. |
Chicken Pox |
Consult your community pharmacist.* |
Cold sores |
Self care at home or consult community pharmacist* for advice. |
Constipation |
Self care at home or consult community pharmacist* for advice. |
Contraception |
Please ring to book an appointment with a practice nurse. |
Contraception – morning after pill |
Available from the community pharmacists, or, if in school, the
school nurse. |
Cough |
Self care at home. If you have had a cough for more than 2
weeks, please ring and speak to a member of the Patient
Services Team to access the triage service. |
Cystitis |
Self care at home or consult community pharmacist. If
problem persists, please ring and speak to a member of the
Patient Services Team to access the triage service. |
Dental problem
|
Please consult your dentist. |
Diarrhoea |
Self care at home or consult the community pharmacist. |
Dizziness |
Self care at home. If problem persists, please ring and speak to
a member of the Patient Services Team to access the triage
service. |
Eczema |
Self care and consult your community pharmacist*. |
Eye soreness/infection |
Self care is now recommended for conjunctivitis. If infection is more severe, please consult your optician. Find an optician near you at www.eyecare.wales.nhs.uk. |
Eye injury |
Please consult your optician. |
Fit note (“sick note”)
|
Please ring to speak to a member of our Patient Services Team. |
Flu |
Self care at home or consult your community pharmacist for advice on how to ease symptoms. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Forms, certificates, medicals, reports |
Please ring to speak to a member of our Patient Services Team. |
Fungal infection |
Self care at home or consult your community pharmacist for advice. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Hayfever
|
Self care and consult your community pharmacist*. |
Head injury |
If head injury is minor, please ring and speak to a member of the Patient Services Team to access the triage service. If head injury is major, go to A&E. |
Head lice |
Consult your community pharmacist*. |
Headache/migraine |
Self care at home or consult your community pharmacist for advice on how to ease symptoms. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Indigestion/heartburn
|
Self care at home or consult your community pharmacist* for advice on how to ease symptoms. If symptoms are severe, please ring and speak to a member of the Patient Services Team to access the triage service. |
Injection of medication |
Please ring to book an appointment with a practice nurse. |
Insect bites |
Self care or consult pharmacist for advice. |
Mental health
|
There is lots of self help available for mild mental illness (please see Health and Wellbeing Advice). If mental illness is more severe, please ring and speak to a member of the Patient
Services Team to access the triage service. |
Moles |
There is lots of information available on NHS Choices to help you decide whether you need to get your mole checked. If you are still unsure, please ring and speak to a member of the Patient Services Team to access the triage service. |
Nappy rash
|
Self care with advice from community pharmacist* or consult your Health Visitor. |
Neck pain |
Self care with advice on pain management from community pharmacist. If pain in severe, please ring for an appointment with the advanced physiotherapist. |
Nosebleeds |
Self care. If bleeding is severe and not controlled, please ring and speak to a member of the Patient Services Team to access the triage service. |
Penis pain/soreness
|
Self care or contact the Sexual Health Clinic. If problem persists, please ring to book an appointment with a GP. |
Period problems |
Self care. If problem persists, please ring to book an appointment with a practice nurse. |
PSA test / prostate problems |
Please read this booklet – Understanding the PSA Test – then if you are still worried book a routine appointment with a GP. |
Rash
|
Self care with advice from community pharmacist. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Rectal problems |
Self care with advice from community pharmacist. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Shingles
|
Please ring and speak to a member of the Patient Services Team to access the triage service. |
Sinusitis |
Consult your community pharmacist. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Skin conditions |
Self care with advice from community pharmacist*. If problem persists, please ring to book an appointment with a GP. |
Smoking cessation |
www.helpmequit.wales or consult your community pharmacist. |
Sore Throat |
Consult your community pharmacist*. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Stings |
Consult your community pharmacist*. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Stitch removal |
Please use the wound clinic at Chirk Community Hospital. Phone 03000 850003 to book an appointment. |
Strokes |
Please ring and ask for an urgent triage call back or attend A&E. |
Styes |
Self care with advice from your community pharmacist. |
Sunburn |
Self care with advice from your community pharmacist. |
Threadworm
|
Self care with advice from your community pharmacist*. |
Thrush |
Self care with advice from community pharmacist*. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Travel advice & vaccinations |
Please ring to book an appointment with a practice nurse. |
Urine infections
|
Self care with advice from community pharmacist*. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Vaccinations
|
Please ring to book an appointment with a practice nurse. |
Vaginal discharge/pain |
Self care or contact the Sexual Health Clinic. If problem persists, please ring to book an appointment with a GP. |
Verrucas |
Self care with advice from your community pharmacist*. |
Vomiting |
Self care with advice from community pharmacist*. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
Warts
|
Self care with advice from your community pharmacist*. |
Wound infection |
Please ring and speak to a member of the Patient Services Team to access the triage service. |